Frequently Asked Questions

We review income, credit, rental history, and background screenings as part of our application process.

Apply online through our leasing portal and upload a photo ID and proof of income.

Yes. Our application fee is non-refundable and listed on the online form.

Most applications are processed within 24–48 hours.

Short‑term leases may be available for select apartments.

Rent is due on the first of each month.

Payments can be made online via debit, credit card or checking information.

Yes. Late fees apply after the grace period listed in your lease.

Typically water, electricity, and internet are resident‑paid.

Yes. Our community is pet-friendly.

Yes. No pets over 85lb.

A one‑time pet fee and monthly pet rent apply and pet deposit.

No aggressive breeds allowed.

No. Parking is not assigned.

Yes. Availability varies by building.

Submit through the resident portal or call the leasing office.

Yes—24/7 emergency maintenance is available.

Examples include major water leaks, electrical hazards, or HVAC failure in extreme temperatures.

Packages are typically delivered to leasing office.

Large deliveries may require coordination with the office.

Yes. Proof of renter's insurance is required at move-in.

No. Subleasing is not permitted.

Smoking is permitted in designated areas.

Lease renewals can be completed through the resident portal or with the leasing office.